Money-Back Guarantee
At Project SKIN, customer satisfaction is our priority. We stand behind the quality of our products and want you to shop with confidence.
If you're not satisfied with your purchase, you may be eligible for our Money-Back Guarantee, subject to the terms below:
- The guarantee is applicable only to products purchased directly from the official Project SKIN website.
- Requests must be made within 30 days of receiving your order.
- To be eligible, the product must have been used as directed, and you may be asked to provide photographs, order details, and a brief explanation of your experience.
- Shipping charges, if applicable, are non-refundable.
- Only one Money-Back Guarantee claim is permitted per customer for the same product.
- Refunds will be processed to the original payment method after the claim has been reviewed and approved.
- Products purchased through third-party marketplaces or retail stores are not covered under this guarantee and are subject to the respective seller's return policy.
Project SKIN reserves the right to decline claims that are fraudulent, incomplete, or do not meet the eligibility criteria.
Contact Us
For assistance or to initiate a claim, please contact our Customer Support team with your order number and relevant details.
Your confidence matters to us. That's why every Project SKIN product is created with carefully selected, science-backed ingredients to help you achieve healthier, happier skin.
