Payment Policy

At Project SKIN, a flagship brand of Nureya Beauty and Wellness Pvt. Ltd., we are committed to providing a secure and seamless shopping experience.

Accepted Payment Methods

We accept the following payment methods:

  • Credit Cards (Visa, Mastercard, American Express, RuPay)
  • Debit Cards
  • UPI
  • Net Banking
  • Digital Wallets
  • EMI options (where available)
  • Cash on Delivery (COD), if offered for eligible orders and locations

Payment Security

All online payments are processed through trusted and secure payment gateways. Your payment information is encrypted during transmission, and Project SKIN does not store your complete card or banking details.

Order Confirmation

Your order will be confirmed only after successful payment authorization. For Cash on Delivery orders, confirmation may be subject to verification.

Payment Failure

If a payment fails but the amount has been debited from your account, the amount is generally reversed automatically by your bank or payment provider within 5–7 business days. If the refund is not received within this period, please contact your bank first, and then reach out to our customer support team with the transaction details.

Pricing

  • All prices displayed on our website are in Indian Rupees (INR) unless stated otherwise.
  • Prices are inclusive of applicable taxes unless specified.
  • Prices, promotions, and discounts are subject to change without prior notice.

Billing

Customers are responsible for providing accurate billing and payment information. Incorrect information may result in delays or cancellation of the order.

Fraud Prevention

Project SKIN reserves the right to cancel, hold, or refuse any order suspected of fraudulent activity, unauthorized transactions, misuse of payment methods, or violation of our Terms of Service.

Refunds

Approved refunds will be processed to the original payment method. The time taken for the refund to reflect in your account depends on your bank or payment provider and may take 5–10 business days after processing.

Contact Us

For any payment-related questions or assistance, please contact our Customer Support team through the contact details provided on our website.